WITH THE HOSPITAL SYSTEM RECEIVED THE STATE'S VERY FIRST COVD 19 CASE, THEN BRIAN KNOWLES WAS DIAGNOSED WITH THE VIRUS.

EARLIER TODAY I TALKED TO THE HEAD OF COMMUNITY HEALTH NETWORK FROM HIS HOME.

HE'S STILL HERE RECOVERING AND HE ALSO IS LEADING A TEAM OF THOUSANDS AND THOUSANDS OF HEALTH CARE WORKERS RIGHT HERE IN CENTRAL INDIANA.

BRIAN MILLS, HEAD OF COMMUNITY HEALTH NETWORK, THANK YOU SO MUCH FOR JOINING US.

YOU GOT TO BE HERE.

SO YOU HAVE THIS UNIQUE POSITION OF BEING THE HEAD OF ONE OF THE STATE'S LARGEST HOSPITAL SYSTEMS AND ALSO BEING SOMEONE WHO IS AT HOME DEALING WITH COVD 19 AND RECOVERING.

THAT'S NOT EXACTLY THE COMBINATION THAT I GUESS IS BETTER.

YES, I'M HERE.

I'VE BEEN IN MY BASEMENT FOR TWO WEEKS NOW AND LIKE EVERYBODY ELSE I'M ADAPTING, ADAPTING AND FINDING DIFFERENT WAYS TO COMMUNICATE WITH PEOPLE AND WORKING THROUGH THIS.

YOU'RE AN INTERESTING PERSON AND THE FACT THAT SO MANY PEOPLE SAY WE'RE HEARING ABOUT THE PEOPLE THAT ARE AT THE HOSPITAL.

BUT WHAT ABOUT THE PEOPLE THAT ARE RECOVERING? WHAT HAS IT BEEN LIKE TO BE IN THAT SITUATION WHERE YOU QUARANTINE AND ISOLATED AND YOU KNOW THE SYMPTOMS, THE STRUGGLES THE SYMPTOMS HAVE BEEN REALLY INTERESTING.

YOU KNOW, I THINK I HAD A MILD CASE OF THAT.

I'M ALMOST DONE.

I'M COMING ON THE OTHER SIDE.

I'M JUST UNBELIEVABLY TIRED AND I SLEEP A LOT.

I SLEEP.

WHAT'S LIKELY TO HAPPEN HERE IS THAT BUT ON THE WHOLE IDEA I MEAN AT SOME POINT IDEOLOGY DOESN'T TELL YOU.

I MEAN THIS IS SOMETHING THAT I'VE BEEN DEALT.

I HAVE RESPONSIBILITIES TO LEAD THIS ORGANIZATION.

I'VE GOT TO FIGURE OUT HOW TO PREPARE.

SO WITH TECHNOLOGY LIKE WHAT WE'RE DOING HERE NOW WITH ALL KINDS OF CALLS AND ALL KINDS THE WAYS THAT COMMUNICATE WITH PEOPLE, WE'RE GETTING IT.

AND WE HAVE TO WE DON'T WE DON'T HAVE A CHOICE.

WE DIDN'T ASK FOR THIS.

WE'RE IN THE MIDDLE OF IT.

WELL, I WOULD SAY WE'RE NOT SAYING THAT I LOVE IT.

WE'RE JUST MY TEAM SEVERAL TIMES THAT LIEK FOOTBALL GAME AND PEOPLE DON'T LIKE HEARING THAT.

BUT WE'VE GOT TO CONTINUE TO FIND WAYS TO SUPPORT PEOPLE, TO CALM PEOPLE DOWN, TO UNDERSTAND WE PEOPLE THAT ARE DEPENDENT ON US AND OUR JOB IS TO SERVE OUR COMMUNITY.

AND WE'RE GOING TO SERVE RIGHT HERE.

AND THAT CHANGES DAILY HOW WE DO THAT.

BUT WE'RE GOING TO SERVE OUR COMMUNITY.

SO YOUR COMMUNITY AS YOUR EMPLOYEES AND THEN IT'S THE GREATER COMMUNITY, THE PATIENTS AND THE PATIENT FAMILIES THAT RELY ON YOUR CARE.

TAKIG FIRST OF ALL ABOUT YOUR EMPLOYEES.

HOW MANY YOU HAVE? HOW THEY'RE DOING.

ARE YOU BELIEVING THAT THEY'RE GOING TO BE TAPPING INTO THIS MEDICAL WORKFORCE RESERVE THAT'S BEEN SET UP BY THE STATE ?I DON'T KNOW.

WELL, AT THIS POINT WE HAVE THAT WE HAVE TO KEEP OUT WHAT'S IMPORTANT.

WE HAVE FIVE ALMOST 600 TODAY.

FORTNUATE LIEK WE HAVE TWO THOUSAND PEOPLE IN OUR SUPPLEMENTAL STAFFING PROGRAM BECAUSE THEIR JOBS HAVE CHANGED.

WE CLOSE THEIR LOCATION.

I HAVE.

SO I TOLD OUR THOSE TWO THOUSAND PEOPLE THAT WE HAVE 900 JUST OVER 900 POSITIONS.

WHO IS THE BEST PRACTICE PROVIDER? THEIR JOB IS CHANGE.

AND I'VE TOLD BOTH OF THOSE GROUPS, YOU KNOW, AS LONG AS YOU'LL DO THE JOB WE ASKED YOU TO DO.

YOU'RE ON OUR PAYROLL.

WE HAVE NOT MADE ANYBODY OFF.

I HAVE NO INTENTION BY ANYBODY ELSE.

AND THE REASON IS A LITTLE MAY WE WE HAVE A JOB TO DO.

THIS JOB IS GROWING.

IT'S NOT.

SO THIS PANDEMIC IS COMING OUR WAY.

WE'RE NOT THROUGH IT.

SO I GATHER THE OTHER DAY WE GOT TO WORK OVER 900 POSITIONS IN THE BEST PRACTICE PROVIDING THAT WHILE THEY HAVE NOT WORKED IN AN EMERGENCY ROOM IN AN ICU, IN A HOSPITAL YEARS.

PROBABLY SOME TRAINING, RETRAINING AND I'LL DO WHATEVER YOU NEED TO DO.

RETIRED DOCTORS, RETIRED NURSES REACH OUT TO ME.

SAID WHAT DO YOU NEED? THAT'S WHAT WE NEED IN ALL OF US ARE DOING THINGS THAT WE'RE NOT WE.

WE DIDN'T THINK WE'D HAVE TO DO BUT WE'RE GOING TO DO IT WITH OUR EMPLOYEES.

WE SAID WE JUST NEED YOU TO BE TO BE WILLING TO BE TRAINED.

WE HAD A GROUP OF PEOPLE WORKING DOCTORS OFFICES THAT RAISED HER HAND A FEW DAYS AGO AND SAID HOW WORK IN A HOSPITAL, WHAT WE NEED TO DO AND NOW THE MITTMAN THIRD SHIFT SO SO WE JUST GOT TO ALL UNDERSTAND THAT WE'VE BEEN TAPPED ON THE SHOULDER.

WE'VE BEEN CALLED TO DO THIS AND WE'LL GET PEOPLE THROUGH AND WE'RE GOING TO DO EVERYTHING WE CAN TO KEEP THEM SAFE.

WE'VE COME A LONG WAY FROM THE FIRST PATIENT TESTING POSITIVE IN THE STATE OF INDIANA BEING MET IN YOUR PARKING LOT OVERNIGHT TO WHERE WE ARE NOW.

HOW MANY CORONAVIRUS HAVE YOU TREATED SINCE THEN AND THE COMMUNITY HEALTH NETWORK SYSTEM? AND HOW ARE THE OUTCOMES? I DON'T HAVE A NUMBER ON THE TOTAL WE TREATED.

I CAN TELL YOU RIGHT NOW WE HAVE ABOUT MAYBE HOSPITALS RIGHT NOW.

THERE ARE COVD POSITIVE.

WE HAVE ANOTHER ABOUT 140 THAT ARE UNDER UNDER WATCH BECAUSE THEY'RE SYMPTOMS.

SO AT ANY POINT KIND OF WE'VE GOT A COUPLE HUNDRED AND ONE OF OUR LOCATIONS WE HAVE HAD SOME PEOPLE PASS WHICH IS REALLY HARD.

IT'S REALLY HARD TODAY.

I MEAN TO THINK THIS IS HAPPENING AND WE HAVE NO VISITORS THAT ARE REALLY TRYING TO FIGURE OUT HOW DO WE USE TECHNOLOGY LIKE THIS TO HELP PEOPLE THAT THEY'RE LOVED AND THERE'S ALL KINDS OF ISSUES RELATED TO THAT AND TECHNOLOGY.

BUT WE'RE GETTING BETTER.

SO THAT'S A PIECE OF IT.

WE HAVE NO TESTING HAS BEEN AN ISSUE IN OUR STATE AND MANY OTHER STATES.

PART OF THE PROBLEM WITH OUR PREDICTION CAN'T PREDICT WHAT ANALYTICS SANTIZING IS INTO THAT WE ONLY TEST PEOPLE THAT ARE BASICALLY HEALTH WORKERS AND PATIENTS IN A HOSPITAL OR IN PATIENTS EXTENDED CARE FACILITY OR NURSING HOME.

SO OUR DATA IS REALLY SKEWED.

AND SO WE REALLY DON'T KNOW THAT PIECE.

SO BUT WE'RE DOING THE BEST WE CAN AND THEN WE WE WE WE CONTINUE TO LAB TO SEARCH PPE PERSONAL PROTECTIVE EQUIPMENT THAT WE'RE DOING BETTER AT THAT WE'RE UNDERSTANDING BETTER FROM THE CDC AND OTHERS AS TO WHAT WE NEED TO DO TO PROTECT OURSELVES TO GO ON THERE.

IT'S A IT'S ONE THIS IS HAPPENING.

WHY THIS IS NOT SOMETHING THAT WE'VE BEEN SO PREPARED.

BRIAN, THANK YOU SO MUCH FOR YOUR TIME.

WE'LL LEAVE IT THERE.

WE WISH YOU CONTINUED RECOVERY.

WHEN DO YOU THINK THAT WHEN DOES YOUR QUARANTINE AND I'M A COUPLE DAYS FROM OFFICIALLY INDYGO AND I'M TOLD ALL COVD COMMUNITY.

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